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At Shooz, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, we will gladly accept your return, provided the items are shipped back within 2 days of receiving your items, with the following conditions:
* Upon submitting a return request, we can provide a return label, the cost of which will be deducted from the final refund amount.
* There will be an additional $3 restocking fee for each item returned to be deducted from the final refund amount. This fee is applicable to Online in-store returns and Online in-store pickup orders as well.
* Items must be in their original condition, unworn, undamaged and sent back in their original box.
* Should an item not meet these qualifications, we reserve the right to not process the return and the items will be sent back to you.
* All items purchased from our Online Outlet Collection or that were purchased with a 30% or more promotional code are considered to be final sale and can not be returned.
Once a shoe has been worn, any issues with the quality or damages to the shoe must be directed to the manufacturer themselves.
We reserve the right to cancel any orders due to price error, inaccurate inventory levels, and any such discrepancies as we deem fit.